Its never been easier to take back your time...
Service includes pick-up, wash, dry, fold and delivery within Squamish, Whistler and North Vancouver, BC.
Here' s how it works:
How do I book my service: Schedule a pick-up online with the Booking button below. One of our laundresses will pick-up from the designated location, care for your belongings and return them back to you, fresh and ready to put away. If you don't see an available time, reach out, and we will do our best to accommodate you.
What kind of items can I send? Perfect for regular clothing, towels and sheets. Though we do take care while sorting, please only send items suitable for regular wash and dry service to prevent any damage. We cannot accept items with excessive dog hair, food, or other debris, like from construction work, for example. Line drying may be available by request.
What kind of laundry supplies do you use? Since the beginning of Mountain Fresh, we have been using Canada's own Ecomax Laundry Liquid in Lavender and Unscented formulas. We chose this brand for a few reasons. Adria Vasil, the Canadian author of Ecoholic and writer for the Toronto Times, has rated Ecomax as one of the top commercial eco-friendly brands. It was important to me to choose an eco-conscious brand with a consistent formula, Canadian made and available in most stores as we grow our business to new communities. We have found this brand easily at Canadian Tire, London Drugs and Nesters. Check out Ecomax here.
Skip the dryer sheets. We also use dryer balls for efficient drying. Though wool dryer balls are wonderful, we chose to use Nellie's dryer balls for our service instead, because they are easy to keep clean and will remain scent free. Also a Canadian product, we purchased ours from London Drugs. Check out Nellie's Dryerballs here.
How will my laundry be returned to me? You will find your clothing and linens folded in neat little packages, sorted with like items, ready to place directly in your drawers and shelves. If you would like anything folded in a special way to fit your space, or for us to hang certain items, we are happy to help. Please send hangers with your laundry for an easy transition into your closet.
How long will it take? Turnaround is generally 24 hours. Some larger bookings may take longer. If hanging to dry, more time may be required. Pick-ups and drop-offs are regularly scheduled between 8:00-10am. Other times may be available. Please contact us to arrange times outside of this.
Found items: Objects found in your laundry will be returned to you, but it is helpful if you please empty your pockets before sending your laundry to us.
Cancellation Policy: We understand that things come up. If you are unable to keep a scheduled appointment, please give us (at least) 1 hour notice so that your laundress is able to arrange changes to her pick up route. Without notice, missed appointments will be charged the $35 minimum fee for service to compensate for the time and travel of your laundress. Thank you for your understanding.
Please feel free to contact us if you have any other questions!
About Mountain Fresh Home Laundry Care
My name is Stacy Massey. My husband and I have 2 children and I have a strange love of folding! This laundry service allows me to be home with my young family, as well as contribute to the community, by helping you have more time for what brings you joy, as well as providing employment for others.
Including myself, we have team of laundresses to care for your clothes and linens. Susanne, Tanya, Rebecca, Christine and Amy provide exceptional service and I am proud to be working with them. We look forward to helping you soon!
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